Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch within 24 hours.
Use a measuring tape to measure around your wrist. Add 0.5 inches for a snug fit and add 1 inch for a looser fit.
It will take approximately 2 to 5 business days to process your order and get it ready to ship. All bracelets take longer as they are made to order. If you require your order to be expedited, please leave a comment at checkout.
Yes! Each bracelet has sizing information in the listing. If you require a custom size, please leave a message in the comment section at checkout or feel free to use the contact form for any questions regarding sizing that you may have.
I would be happy to work with you on a custom order. Please use the contact form to message me your questions. There is an additional $5.00 custom order fee that will be applied due to the extra time involved in custom work.
I want you to be completely happy with your purchase. Please message me if there is a problem. I accept returns or exchanges within 14 days. Product must be in original and unworn condition. Buyer is responsible for return shipping. No returns or exchanges on custom orders.
When you are not wearing your jewelry, please store in the provided cloth storage bag, or in an airtight bag.
Please keep your gemstone jewelry dry and remove before going to bed. To clean your jewelry, you may use a damp, soft cloth with a mild soap to gently wipe any dirt or debris. Let dry completely before storing or wearing. Some gemstones are not meant to get wet! Make sure to remove before showering or swimming.
Shipping within Canada is free via regular mail with Canada Post, without tracking. Expedited shipping with tracking is also available. You can choose your preferred shipping method at checkout.
Yes! Shipping is a flat rate $8.00 and includes tracking.
Depending on the type of shipping you selected, your order will take between 3 to 10 business days to arrive.
Due to delays in shipping due to COVID 19, shipping times can not be guaranteed.
All products are priced in Canadian dollars.